disgusting vitality service

<p>I am a memeber of discovery health and I do frequent gym visits as I am a vitality member. My discovery meber no. is ********** 71. My gym card no. is ********** 046. As of the 4 May 2016 I was attacked with a panga resulting to injuries to my scalp,ear , severed left pinky finger and right hand injury resulting in partial use of both hands. It was a traumatic episode and I was subsequently hospitalised a further 3 times during the yr. On all visits I was under general anaesthetic and morphine injections.It really was a trying year for me.I managed to visit the gym as I knew this would get my hand function back. However this year my gym access was cut due to insufficient visits. I got aletter from my psychiatrist and emailed it to ********** I followed up witha gym visit and phoned vitality from the gym. They wanteda more detail. So the OT report was the most detailed one which I used and submitted on the 17/03 and then again on the 30/03 to ********** as well as again to ********** I really thought the matter was resolved as promised over the phone by Yola only to find out at my last gym visit that nothing happened. Then I phoned vitality again at my last gym visit and spoke to a guy called Silan and he promised me that he would get back to me by the end of the day. aah!!!!! needless to say nobody cares. Can we get some assistance please.</p>