1 reviews | Active since Jun 2015
DISGUSTING UNRESOLVED UNAPOLOGETIC EXPERIENCE
What a journey. What a horrible, poor journey. The left hand does not know what the right hand is doing. The sales experience of joining vitality, from applying for the credit card, the sales pitch and the after sales service - horrible and distasteful. <br> 1) The Credit Card guy miss-sold services and advise <br> 2) Vitality Sales person - rushed through the sales call <br> 3) Delivery Process was appalling, that if it was not for me, they would not have contacted me to arrange<br> 4) Dealing with customer complaints - painful and 4 weeks later, i still remain unresolved<br> 5) Now, to add fuel to the fire, I am having embarrassing experiences with the card services<br> 6) I have spoken to 4 different people in the \customer complaints\" department and it seems NO ONE understands my query - a different person calls me back and never understands the full complaint. <br> 7) People never call me back when they say they will<br> <br> MY COMPLAINT STILL REMAINS UNSATISFACTORY "
Thank you for your post.
We will investigate this query and contact you to discuss and resolve.
Regards,
Discovery Vitality
Thank you for your post.
We will investigate this query and contact you to discuss and resolve.
Regards,
Discovery Vitality
