SP
Shelley P
1 reviews | Active since Jul 2012
10 Jun 2015, 15:19
Disgusting service from customer care
I noticed that I had not received my cycling points for April. I have now called Discovery on numerous occasions to be told (a) someone would call me back - doesn't happen (b) they will sort my points out and load them (this has not happened). If Discovery does not take my request seriously I'm hitting the social media and going viral about them in a manner that will reach millions of people. Respect me for being a customer - and don't make promises you can't keep! <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &
Helpful (0)
Replies (1)0
Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
11 Jun 2015, 11:38Hello Shelley Anne,
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Vitality Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Vitality Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply11 Jun 2015, 11:38
Official
Hello Shelley Anne,
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Vitality Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have requested that a Vitality Specialist contacts you to discuss.
Regards
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
