Disgusting service and ********* practice.

Dear Mr ****an

Thank you for contacting Discovery Vitality.

Please kindly note that 1 Diamond was received on the 07th of Oct and expired on the 01st fo Jan andc the 1 Diamond left was issued on the 28th of November and will expire on the 26th of Feb

We apologise for any inconvenience caused.

For any queries visit our online support page: www.discovery.co.za > Vitality > Help and "Send a query". For any general product and information related questions why not Ask Discovery on our home page. This interactive platform is designed to help you with every day questions about Discovery's products, processes and services. View a detailed breakdown of the points you have earned on the Vitality Points Monitor, and track your gym visits on the Gym Tracker on the gym, devices and fitness page.

Regards

Zikhona

Discovery Vitality

Query Logged - ********** 570 - Vitality Active Rewards - Rewards -MailRef# ********** 270#- To: ********** Subject: Query Logged - ********** 570 - Vitality Active Rewards - Rewards -MailRef# ********** 270#- From: ********** Date: Mon, 21 Jan 2019 13:00:46 +0200 (CAT) Delivered-to: ********** Resent-from: ********** I am extremely upset as one of my diamonds expired without me being notified. I think this is unacceptable, I would like this to be replaced as soon as possible else I would like to cancel all my business with discovery....... vitality.... medical aid and my life policy...... If my business is not needed and pretty sure another company will be more than happy to take on my business.