LH
Lynn H

1 reviews | Active since Jul 2011

10 Sept 2018, 16:17

DISGUSTING SERVICE.

I AM STILL WAITING FOR FEED BACK ON SOCIAL MEDIA TEAM...... THEY HAVE BLOCKED ME ONLY BECAUSE THEY GOT LAZY AND DIDNT WANT TO DEAL WITH ALL THE ISSUES I HAD. TWO WEEKS OF IGNORING ME AND THEN WHEN I ACTUALLY LOOSE MY **** THEY BLOCK ME.

I PAY IN EXCESS OF R8000 A MONTH IN MEDICAL AID AND INSURANCE TO THIS COMPANY, ON MY OWN, BY MYSELF, ME ONLY, JUST ME AND THIS IS HOW THEY TREAT THEIR CUSTOMERS???

I WILL NOT STAND FOR IT... THEY ***** POINTS FROM THEIR VITALITY MEMBERS.... THEY REFUSE TO ALLOCATE POINTS THAT I LEGITIMATELY EARNED ON A WORK OUT AND I HAVE NOW HAD TO RESORT TO HELLO PETER....

I AM SO FED UP WITH THEIR "AUTOMATED ANSWERS" THEIR BAD ATTITUDE AND THEIR REFUSAL TO ADMIT THEY ARE ACTUALLY IN THE WRONG...

I HAVE BEEN A CUSTOMER OF THIS COMPANY FOR OVER 20 YEARS, 20 YEARS AND THIS IS HOW THEY TREAT US??

I REFUSE TO BACK DOWN, I WANT TO BE UNBLOCKED ON TWITTER AND I WANT MY 300 POINTS FOR MY WORK OUT ON THE 8TH OF SEPTEMBER.

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply11 Sept 2018, 08:08
Official

Dear LynnHoff

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team