DISGUSTING AND UNHELPFUL SERVICE FROM DISCOVERY VITALITY

Discovery Vitality stopped my benefits because of unallocated payment. My benefits were stopped, after payment was made to discovery Vitality on 3 March 2026. When calling the call centre, I had to explain the situation to 3 different people AFTER being verified for the third time before being put on hold to speak to a fourth person once again to try and assist me. This is ridiculous really that you cannot do something as simple as allocate a payment.