Disgusted with Discovery Miles and Vitality

I have been trying to sort out Discovery Miles for 4 months. I get sent from pillar to post and I get promised call backs from various staff but they never ever call me back. I am being FORCED to open a bank account with Discovery so I can spend months and months and months worth of Discovery Miles but then I get told I can only use my phone. I have numb fingers and find it impossible to type on my phone and use Voice Activated software not my fingers. The change from Cashback to Miles was just a **** to get more people to use Discovery Bank. I get far better interest rates from Nedbank so why would I want a Discovery bank account? Just one big fat ****.