mK
melanie K

1 reviews | Active since Apr 2010

14 Sept 2016, 07:55

DISGUSTED AT LACK OF UNDERSTANDING

<p>I submitted a review application for my goals and stated I am a full time working mother of 3 and I’m finding it very hard and extremely stressful to achieve the weekly goals set out by discovery. I have to work a full day, fetch kids, drop off at sports practice, take to Taekwon-do, cubs and scouts, homework, projects, lunches, dinner and then still have to reach the goals set out, I’m drowning here and giving myself an ulcer from stress just trying to ensure I am not penalized by discovery cause I can't meet the required goals – Discovery is setting me up for failure, I ask that my goals don’t exceed 500, this is a push, but setting my goals to 650 which mean I have to go to the gym 7 days a week, what about my kids homework and dinners etc. Yes most people have a support structure, I just have me, no one else. only to be tolf **** YOU we dont care and will not understand or help!!!!!!!!! I have also enquired TWICE as to why my gym benifits have not been paid back to me in 2 months and ALL goals have been met, only to be told, i can't give you any answers!!! so because Discovery is making +/- R750million a month (probably more) and my measly R10k means nothing to them, im just another fish in the sea. my 17 years of loyality as just been tolf to **** OFF! i have never complained about discovery, but this lack of concern and understanding for a mother who is struggling is DISTGUSTING!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p>

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Replies (2)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply29 Sept 2016, 09:20
Official

Good day Melanie

Thank you for contacting us.

We have escalated your query to a senior manager to contact you and discuss your concerns.

Regards,

Vitality Team

mK
melanie K's update27 Oct 2017, 09:10
Reviewer Update
and how many months down the line and NO ONE has contacted me!!!!!