1 reviews | Active since May 2016
************** against its members
<p>I continue to battle to see my points coming through timeously into the Discovery system - often gym points only seem to come through in the week after the deadline, effectively excluding them. This I see week again that some points are not reflecting meaning that I have to double up my training to make the minimum score - this effectively means I cannot rest ahead of my race this weekend, or else I must drop out the race. </p> <p> </p> <p>Furthermore, I've noticed over the past few months that discovery has up'd the minimum number of weekly target points (now 900 per wee****) I'm required to reach to meet my weekly vitality active goals - this has not been communicated or fairley managed. Some people only need to fulfill a basic number of activities (and points – as low as 250!?) to reach their weekly goal so it's seems I am being unfairly discriminated against. Can you advise why and how this has been implemented?</p>
Good day Andrew,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good day Andrew,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
