Discovery Vitality: you make me feel cheated

Discovery Vitality: you make me feel cheated I've been taking my fitness and health more seriously over the last couple of years. Havind had a Discovery policy for more than 15 years, I decided to attempt to use the Vitality aspect of my policy - great was my frustration and disappointment. My issues with Discovery Vitality revolve around: 1. The App indicate that I qualify for a R4000 discount on a fitness device (I'm on gold status) - big was my disappointment when the Sportmans Warehouse cashier tells me I only qualify for R1200 discount (I phoned him beforehand and he warned me that the R4000 discount never happens). 2. The type of fitness device: Only expensive Garmin, Suunto, Polar with their heart rate accessories qualify. I use a cheaper, but functionally superior Lezyne MegaXL device. Readings on my Lezyne, whose battery life goes up to 30 hours doesn't qualify - no, I have to use my Suunto (battery life of 8 hours) if I want to earn points. 3. The syncing of activities between my Suunto App and Discovery Vitality App is continuously out of sync. I've shared my Strava monthly summary with the Discovery Helpline but the person insisted on getting a log from Suunto (since Suunto has discontinued Movescount a monthly log is not an option anymore, meaning I must go and copy individual sessions and paste it in a timeline.

Sorry Vitality, no more of your behavioural banking.