1 reviews | Active since Aug 2016
DISCOVERY VITALITY SUCKS!!
<p>Was called by Virgin Active that my debit order was returned. The debit order presented was way more than my standard debit order for the past 2 years. Never had any email communication from Discovery Vitality.... ever!! They decided to increase my debit order for attending gym less than I committed to. I never committed to any amount!! No correspondence ever from Discovery Vitality..... ever!! When I called to find out the details I discovered that they copied my email address incorrectly..... gmail.co.za??? ***? Everyone knows it is .com. No negotiation.... no apologies for *****ing up my membership.... nothing. Discovery Vitality Sucks!! I have cancelled my membership after 3 + years and will NEVER deal with these fools again...... ***** you Discovery Vitality. and Virgin Active........ I would rather pay more at a Gym that appreciates my business and communicates with me.</p>
Dear Nick
Thank you for your post.
We will investigate this query and we will contact you to discuss and resolve.
Regards,
Discovery Vitality
Dear Nick
Thank you for your post.
We will investigate this query and we will contact you to discuss and resolve.
Regards,
Discovery Vitality
