AK
A K

1 reviews | Active since Jan 2011

11 May 2016, 18:39

Discovery Vitality's techical hitch has lost all my Vitality info and DIAMOND status

<p>Discovery Vitality had a technical hitch and it has erased all my & family Vitality info. We were on Diamond status and just before their technical glitch I had approx 100,000 points. We have been on DIAMOND status for years. After complaining of their recklesness , they restored my Vitality but with the lowest status ,Bronze , and ZERO points. After complaningagain they set me up to s**** with Bronze again and with only a few points my name. I have expressed my discontentment and requested a senior member of Discovery call me to discuss. But to no avail. How pathetic . I was a BIG fan of Discovery. Not any more</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply12 May 2016, 13:55
Official

Dear PhilFearon

Thank you for your post.

We are busy investigating this query and one of our Vitality Specialists will contact you to resolve.

Your reference number is ***.

Regards,

Discovery Vitality