Discovery Vitality PicknPay Rewards Benefit

REF: ********** 659. I have not received my PicknPay healthy rewards for the past year. After speaking with Vitality for the 1.5 months, I had agreed that i will accept the rewards for the past 3 months only. After being more than fair, I have now been told that i will not be receiving my PicknPay rewards at all because I didn't swipe my Discovery credit card twice at each purchase!!!!! Please tell/show me where it says that i must swipe my discovery card twice to receive the benefit. This is such BS - in the past, i have always received a cash back for using my discovery credit card @ PnP. Why the change now??

It is discovery vitality's responsibility to go through all PnP purchases on my credit card and to single handedley count and calculate all rewards that are owed to me for the past 3 months (Starting from 1 Feb 2019, as the query was opened in mid April). NOW! Dont forget to calculate the double points owed to me for the last weekend of march where you guys had a promotion of double points earned for shopping at PnP.

Get your house in order!