Discovery Vitality Payback Disappointment

<p>We were informed earlier this year that the Vitality App MapMyFitness (which, by the way was suggested by Vitality to begin with) were no longer supported and that we would need to get a new app to get our normal points and a fitness stracker in order to gain extra points. We were really impressed that we got R1000 back on our HealthyGear benefit when we bought the Polar A360 Fitness Watch - within a week after the purchase. A few moths later we bought a second fitness watch for my husband who is the main member. But this time - NO Cash Back! They stipulate in their emails that they will respond within 3 working days, but after 4 follow-up emails and a month later we are still waiting for Vitality to come back to us.</p>