1 reviews | Active since Oct 2012
Discovery Vitality not awarding points for Wellness Day
<p>I visited a Vitality Wellness day and did not receive all the points. It has been well over the time in which the points should have been allocated. I contacted Vitality , but it always takes 24hours befor hearing anything back, and the last time they said I should go back and request the results from where the Assessments were done. I do not have time to run around and sort out Vitality's problems. Evry upset with this, it seems that they do not want you to reach Diamond status, since I haven't had this problem in the past!</p>
Dear Moolman
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
Dear Moolman
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
Thank you for the reply, the Vitality Specialist has not made any effort to get hold of me or give me feedback. From my side I contacted Planet Fitness, where the Wellness Day was held, and they said that they only provide the venue and that all other arrangements are made by Discovery and Discovery should have all the information that I am looking for. So please, help me sort this out!
Thank you for the reply, the Vitality Specialist has not made any effort to get hold of me or give me feedback. From my side I contacted Planet Fitness, where the Wellness Day was held, and they said that they only provide the venue and that all other arrangements are made by Discovery and Discovery should have all the information that I am looking for. So please, help me sort this out!