Discovery Vitality - Micoach Device

Dear Discovery Vitality,<br> <br> Please can you urgently provide answers. Last year (2014) my Adidas SmartRun was working fine with Vitality as bonus points being earned as per workout activity. As from this year (January 2015 to current) the MiCoach device (Adidas Smartrun) stopped working with vitality (bonus points being earned), so now there is no communication between the MiCoach & vitality.<br> <br> This has been 3/4 months now, and it seems I need to always contact vitality for feedback, I have tried to voice my frustration, for months to get this fixed, but it seems it falls on deaf ears. A ticket has been logged for this issue, and still the system has not been fixed. I called in today on the 9th April 2015, and was told it can take months to have this resolved.<br> <br> Please can you urgently provide honest & a reliable solution to this problem.<br> <br> Thanks,<br> Mark.