Discovery Vitality **** to me and stole my money.

I was told if I activate Vitality in May - which I did - the first 3 months would be free of charge but on 2nd June the premium of R355 was deducted from my account.

After phoning Discovery numerous times on 2nd June I eventually got through to someone who was able to assist (or so they said). I was informed that I will be refunded within 7-10 business days and if this did not happen I was to reply to the email sent by Discovery informing them of the same. I was not refunded so this I did on Thu last week but till today did not get a reply. Today I tried phoning again but with no success - after dialing ***and following all the voice prompts I held for a consultant but then the phone just rings and the line goes dead.

This is *****ing and lying and is unacceptable! I am sitting here now, wasting my time to write this review because Discovery does not live up to their promises.