Discovery Vitality - Leprechauns or just poor service?

<p>I am a Vitaility member since July last year, the signing up issues I experienced should have been enough to warn off using these leprechauns (why leprechauns, they greedy and take your money but fail to deliver what they are supposed to).</p> <p> </p> <p>None the less I signed up and have had nothing but problems trying to claim my vitaility rewards.</p> <p>From making Pick n Pay my partner & Clicks my preferred partners to not recieving the cash back promised by Vitaility.</p> <p> </p> <p>Have i raised my concerns, yes! It doesn't help though, they could not care less.</p> <p>What makes me more upset though is the fact I earn my gym rewards and when I try and cash it in at Kauai Vitality is always off line.</p> <p> </p> <p>I have phoned Vitailty and used the online help through contact us, but to date still not able to get my rewards from Kauai at Humewood. Not a suprise that vitality has been offline for the last 3 weeks, taking my money, promising the rewards, but failing to deliver.</p> <p> </p> <p>When I called in for help I was told it not their problem. I am paying Vitaility am I not?</p> <p>They are giving the reward are they not?</p> <p>If I am unable to obtain reward because Vitaility is offline, it is Vitalities fult is it not?</p> <p> </p> <p>Now you can see why I deem them leprechauns, just trying to ***** peoples hard earned cash and dont want to pay out what they owe.</p> <p> </p> <p>Should I not recieve positive feedback within the next 2 working days I will have no alternative but to report Vitaility to the NCC.</p> <p> </p> <p>People please stay away or you will be taken for a fool like me.</p>