Discovery Vitality is pointless outside medical aid

Discovery Vitality needs to re-evaluate it's business purpose outside the medical aid. I'm no longer a medical aid member but I decided to remain on vitality because I had the life policy, was on Diamond status and had already bought a fitbit device so that all my workouts could be better monitored so it made sense then to stay on. But now vitality has introduced ridiculous capping rules and even worse they dont alert u that you will be reaching this cap soon. I did all my assessments and capped my workout points and was missing 580 to retain status. Instead of them contacting me like a good service provider should I have been emailing them and calling them saying I have capped out my assessment and workout please assist me in retaining my status and I was just met with a sorry there is nothing we can do. If your point is to get people living healthy then reward them as you promise to do or you will soon be out of business. I'm cancelling my membership because truly there is no point