DISCOVERY VITALITY IS ABSOULITY A 1st PRIZE DOG SHOW

DISCOVERY VITALITY IS ABSOULITY A 1st PRIZE DOG SHOW After spending time prior this in getting answers - then jumping in my car on the 15 December for a appointment booked. once in the appointment, then getting told otherwise. THE LEFT HAND DOES NOT KNOW WHAT THE RIGHT HAND IS DOING Absolutely time wasting, ask a simple question, you get the answer given, you follow through, on what you are told. ITS ALL BLA BLA BLA time wasting - then the below.

Guess what - still waiting. currently on a call now costing me my money and not discovery listening to music. 29min already and I have got no where from the 15 DECEMBER. I even rep**** back on email once i got a refence number which insisted to happen. NO REPLY-DOG SHOW. Loyal client since discovery opened - NO CARE ATTIDUDE. ______________________________________________________________________ WRefNo#***# MailRef#***# MailRef#***# Your reference number is *** _____________________________________________________________________ Morning Ramon, I did answer the call. There was no one there. I am available still, and I will be there to speak to your Vitality manager – Can you please provide me with their name who tried calling. I will await for this call. It’s gone 5 working days since I called. Thank Mike Nash From: VitalitySpecs [mailto:***] Sent: Monday, 21 December 2020 12:04 PM To: Mike Nash Subject: *** Dear Mr Nash Thank you for contacting Discovery Vitality. A Vitality manager tried contacting you on your *** contact number, but to no avail. Please provide us with information pertaining to your complaint and I will try my utmost best to assist. Have a lovely day further. Regards, Ramona Mumble Customer Service Specialist Escalated Query Management Team Discovery Vitality Contact: ***http://www.discovery.co.za

____________________________________________________________________ Dear Michael Paul Charles Thank you for getting in touch with us. We have received your escalation and will contact you as soon as possible to assist. Your reference number is *** Get healthy. Get rewarded. The Vitality Team