Discovery Vitality FRustrations. T y

I am a discovery member. I belong to their medical aid Classic Smart ***, as well as Vitality, Banking, Insurance and Investments. At the beginning of September, they changed the health care food benefits from Pick n Pay to Checkers. This benefit entitles one to discovery miles. I am entitled to 42.5 c per cent on health food. I usually receive about 5 to 6000 discovery miles. I noticed that from Sept to October ,I received no miles. On making enquiries at the George Discovery office, the helpful consultatant contacted Vitality. They assert that I have not received discovery miles because the Checkers card is linked to my wife and not to me. I find this to be ridiculous as I was the main one with PnP and when the change over took place we were assured that Vitality would sort it all out. But obviously they did not and now I have lost at least 8000 discovery miles. I am the main member of the medical aid, the credit card - discovery platinum card is in my name. I am so frustrated at this kind of imcompetence that is becoming the norm with discovery. I it was not too much trouble to close all my accoounts, I would have cancelled my discover medical aid, bank, credit card and insurance. Discovery have very good product but the staff working for them leaves a lot to be desired.