Discovery Vitality does not want to allocate my health assessment points.

Discovery Vitality - It is exhausting being a vitality member as this company seems to have lots their interest for customer satisfactions. It has taken my since the 5th of November to get them to allocate my health assessment points and still phoning and pleading. . I am still not seeing my points and are currently not receiving any support from Medicare or Discovery . P I have followed the recommended process during November and R320 has been deducted of my savings. I am currently in the middle of an internal process between two companies and really don’t see this as being fair treatment. Ref no ***,***, etc