DISCOVERY VITALITY DISASTER

What a disaster Discovery Vitality is! For 4 months earlier this year, my healthy food purchases at Pick N Pay did not pull through to Discovery Vitality, so for 4 months I did not get my cash backs! Now the problem is bac****!!!!! They are so *********** that each and every reply to this query, be it by email for phone call, I get the most absurd response!!!!!!! THEY HAVEN'T JUST CHANGED ONE THING, THEY HAVE COMPLETELY !@#$%^& EVERYTHING!!!!!!!!!!!!!