LH
Luda H
1 reviews | Active since Oct 2010
04 Feb 2016, 15:50
DISCOVERY VITALITY CUSTOMER CARE MELTDOWN
REFERENCE NR ***<br> REFERNCE NR ***.<br> REFERENCE NR ***.<br> <br> I have it under VERY good authority that Discovery is disseminating its customer service due to the overload bankmed has brought to the company. There is a total meltdown in service!!!<br> <br> My first complaint was lodged 21 Jan and still not resolved with *********** staff giving me wrong answers. This week once again there is issues with my active rewards with my Saturday parkrun points disappearing!<br> <br> Can a SENOIR manager call me immediately as my next stop is the newspapers and noseweek. I had enough!!!<br>
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
04 Feb 2016, 19:21Hello LEH,
Thank you for your comment.
We have referred this query to one of our senior Vitality representatives to contact you and resolve.
Regards,
Kholofelo Marutha
Discovery Vitality
Thank you for your comment.
We have referred this query to one of our senior Vitality representatives to contact you and resolve.
Regards,
Kholofelo Marutha
Discovery Vitality
Discovery Vitality & Vitality Mall's reply04 Feb 2016, 19:21
Official
Hello LEH,
Thank you for your comment.
We have referred this query to one of our senior Vitality representatives to contact you and resolve.
Regards,
Kholofelo Marutha
Discovery Vitality
Thank you for your comment.
We have referred this query to one of our senior Vitality representatives to contact you and resolve.
Regards,
Kholofelo Marutha
Discovery Vitality
