Discovery Vitality Causing me to go elsewhere

COMPLAINT: Member number: 500267***x

I am reconsidering my Discovery Health and Discovery Card and Vitality. The reason for this is that Discovery has made it so difficult to obtain Gold Status on my Vitality, so therefore the motivation of use discovery products has become much less. And without Gold status it DOES NOT pay me to have a more expensive medical aid with Discovery and spend +/-R20,000 monthly on my Discovery c/card (I have started to use other providers already).

I am already looking at other health care providers and other banks Credit cards.

I'm highly disappointed that Discovery will lose clients like myself after supporting you guys for more than 10 Years. I am given your guys a chance to look internally because once I leave I wont come back. I hope this message gets through to the decision makes at Discovery.