DISCOVERY & VITALITY BILL BUT REFUSE TO DELIVER

THIS IS THE 3RD MASSIVE COMPLAINT I'VE HAD WITH THEIR LACK OF SERVICE DELIEVERY IN 2015. After putting my G/F onto my membership (Disco & Vitality) they have instructed Planet Fitness to put her on a different membership not affiliated to Vitality. Cancelled her Vitality access to gym. Cancelled MY Vitality access to gym. AND DOUBLE Billed my G/F for the last 3 months<br> <br> This is the final straw and the reason I'm taking to hellopeter (Already slated these *****s on Facebook - Twitter next etc)<br> <br> Discovery & Vitality decided to give Planet Fitness notice that my gym membership was cancelled I WAS NOT INFORMED! PF were kind enough to give me their correspondence from Discovery stating such.<br> <br> I lodged my complaint and was informed it is now resolved on 5th May - which is a LIE. I have insisted on a FULL refund for Vitality for the MAY 2015 payment I made and I informed them I want the points for gym visits for EVERY day my membership is cancelled. <br> <br> I have emailed the executive office of Discovery. Joe Maharaj. Vitality & Discovery email addresses - NOTHING HAS BEEN DONE - apart from ensuring I pay every single month<br> <br>