DISCOVERY VITALITY APP - POOR ALLOCATION OF POINTS

hi there <br> i have sent numerous queries over the last week on my missing points and incorrect allocation of points on my vitality active rewards .<br> <br> i am extremely tired of lack of commitment and service delivery. Last year this application worked okay , and had no problem with allocation of points , but since introduction of the apple watch , I have had endless problems . i have worked extremely hard in getting my points and and no getting my reward owed to me is very disheartening and extremely frustrating .<br> <br> please sort out my points and award my rewards ...<br> reference number is ***<br> reference number is ***<br> reference number is ***