tT
tushay T

1 reviews | Active since Apr 2017

16 Apr 2017, 09:27

Discovery ruins another family outing

<p>Decided to go to Ster-kinekor today, however, I had to pay for my child's movie ticket again. I have 3 children and I complete the vitality health review at the same time every year. Today, 2 cards are accepted while the 3rd card gives an error stating that the health assessment was not done. How is this possible when all 3 assessments were done at the same time.</p> <p> </p> <p>This is the third consecutive year that discovery has does this to me. It is about time that Vitality sorts out their internal systems so that their clients do not have ugly experiences with their children present.</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply18 Apr 2017, 09:42
Official

Good Morning Vinesh,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team