1 reviews | Active since Feb 2017
Discovery promises 2 business day response time - it's a lie
<p>I recently complained to Discovery Card via their card email address for customer service. I got a reply saying they would get back to me within 2 working days - this has not been the case.</p> <p> </p> <p>I have sent two follow up emails with no reply...</p> <p> </p> <p>My reference: ********** 707</p> <p> </p> <p>I am trying to activate the apple watch benefit on our vitality policy but Discovery's USSD approval service for the transaction is broken. I have tried multiple times on multiple days - still broken...</p>
Good morning Francois
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good morning Francois
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
