1 reviews | Active since Jan 2013
Discovery needs a proper IT and Tech head.
Hard to fathom that a large company like Discovery suck so much at technology and IT. 4 apps (that I know of and have to use): Discovery (the main one I guess), Discovery Bank, Discovery Health and Discovery Insure. All of them containing bits and pieces, eg for insurance matters I have to jump between the main app, the Insure app and the bank app - nothing is in one place, eg you cannot find everything about insurance in one app, you have to jump around between apps. For the past couple of months the main app has been a dog show - error ridden, face login not working - have to type your details in every time you log in. How on earth have they not noticed this yet? This morning I was left red faced trying to buy a coffee at Vida with a voucher that did not open, even though 200 Discovery miles were deducted. I still can't open the voucher - "Digital card download error - Could not download requested digital card this time". Do not even try their chatbots on the web or Whatsapp - amateur hour. Who runs the IT and tech circus over there?
