Discovery miles not allocated

Good day Discovery Health Team,

I am writing to formally request assistance with an issue on the Discovery Health app relating to my Personal Health Pathway activity and the allocation of Discovery Miles.

As a chronic patient, I actively follow my pathway requirements, which include recording my blood pressure readings three times per week. I completed the required readings for last week, and these readings successfully synced on the Discovery Health app on the 5th, 7th, and 8th of April 2026. However, the Discovery Miles associated with this completed action were not allocated to my profile.

I would appreciate it if this matter could please be investigated and corrected, and the outstanding Discovery Miles allocated accordingly. I make a consistent effort to comply with the pathway requirements, and it is concerning that the completed activity has not reflected as expected.

I am able to provide proof of the synced readings if required for verification purposes.

Kindly advise on the outcome of your investigation and confirm once the Miles have been allocated.

Kind regards