MH
Maryke H

1 reviews | Active since Dec 2009

22 Jan 2018, 17:15

DISCOVERY LESS ETHICAL WHEN IT COMES TO FITNEES/VITALITY CALCULATIONS

In spite of numerous calls to Discovery, they keep on *****ing from customers by misscalculating their heart rates. Although their more intelligent call centre agents agrees their rounding off is incorrect mathematically e.g. 113.4 rounded off to 114, they still maintain other (dumb) websites for fitness calculations do the same ! Yet the first website I stumbled across https://www.active.com/fitness/calculators/heartrate do it correctly. Go and test for yourself. Say you are 58 and want to see what heart rate you need to achieve to excercise at 70% of your max heart rate. This website immediately tells you its 113, yet Discovery's website rounds it off to 114. This, should you have been so unfortunate to buy an iWatch on the premise that its "free" if you excercise regularly, is gonna cost you lots of money. Discovery is not going to budge on this, they are quite happy to seek out other websites based on equally dumb calculations to serve their pupose and yet they claim to have their clients health at heart. Buyer beware!

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