CO
Conn O'Donoghue

1 reviews | Active since Dec 2020

22 Dec 2020, 11:04

Discovery Health gone to the Dogs!!

I am extremely disappointed with Discovery! I have been a Vitality Diamond member for more than 10 years! Now, in a challenging, Covid year, they move the goalposts and cap all members 18 years and above to 25000 points! And to make it worse, this was only evident end Nov! And to top it off, they have made the ability to earn points more stringent over the year! No time to adjust to the changes made. I am going to miss Diamond Status by 4-5 thousands points. This affects all my policies, rebates, Credit Card, Savings, etc. I have a broker who is so on top of this and keeps us up to date with all changes. He, personally will also be affected by this! If Discovery Health had an inkling of moral fibre, they would keep what level was achieved last year the same this year! But no, its about money! They are NOT interested in your health and well-being? That is the myth, they are making it more stringent so that they have to pay out less! Shame on you as a company, shame on you as human beings....just keep watching your share price. You are losing followers at a furious pace! Look over your shoulder. I, for one will be changing everything, policies, banking, insurance, assurance and medical aid in the new year! Looking for companies really interested in mine and my family's wealth and well-being! Totally disgusted! On top of this, call the *** number... go through the verification process(twice) to speak to someone and then get a voice recording: This mailbox is full, goodbye!!! Diabolical service to boot!!! Waste of my time, effort, money and patience.......

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