DISCOVERY HAS NO KNEW WHAT THEY ARE DOING? YOUR ADVERTISING IS VERY MISLEADING

Today I tried calling Discovery Vitality 3 times, I wanted to understand why I don't receive cash back anymore on their healthy foods with Woolworths. Yet I spend the same amount of money inside Woolworths. To get through to a consultant it said I need to use the OTP number to verify, it confirmed my cell number but 3 times I didn't receive it. Discovery your technology is failing. It is so bad. When I called back someone transferred me to Vitality, it said I must key in the extension followed by the hash key lol :) this is a joke. I can't even get through to speak to someone. Today I cancelled the bank card that I had since Discovery bank started with FNB. It turns out my miles that I receive for training are from the bank. Before I can close the account I need to spend the miles. You know what the biggest joke is I was never successful in completing one transaction with the bank? so how can these miles belong to the bank. When I asked the consultant, they cant even answer you. Your service is terrible.