Discovery Frustration

Not sure what is going on at Discovery but I am ready to move to a new scheme. I suspect some sabotage here as every Discovery entity I deal with is malfunctioning. I could not get my Discovery insure device on my vehicle as they could not find me on the system. The online assessments was not working. I activated my Woolworth benefit and wasn't getting points then when I went back online it requested that I activate the benefit which I had previously done. Not impressed. They also do not phone you back when promised that they would.