Discovery cancelled my Vitality on own accord

I merely removed the Vitality link from my Discovery Life Insurance (which gave me no benefit) and when I wanted to use my Vitality benefit for travel, I received a message to say my Vitality "is not valid". Sent a mail to query (but since response time indicated is after having to wait 3 days, I called the call center. After having to hold the line for 17 minutes, a consultant answered and informed me that I cancelled my Vitality. Cancelled!!!??? I only removed it from the life insurance, since as mentioned, it gave me a disadvantage rather than an advantage (wasted my money for 5 years). Now I have to go through a major admin effort to re-link my Vitality to my medical in order to activate it again? WHY??? I NEVER REMOVED IT? NO ONE INFORMED ME EVEN IT HAS BEEN REMOVED? WAKE UP DISCOVERY!!!

The call-back from the consultant assisting was of no value. Requesting me to go through all of the hassles to re-link? And wasting my time further?

Where Vitaly on itself do offer benefits, this type of experience received on administrating the overall process leaves a VERY bad impression