Discovery Call Centre treats clients like idiots

Lately it has become impossible to make contact with Vitality. I called the call centre 3 times and was taken through the story of covid 19 as a reason for reducing call centre staff wasting my time and burning my mobile minutes. Each time I was taken around in circles providing options that were not relevant and insisting I make a valid choice. There was no way way of speaking to anyone and I have found no way on the Discovery website where I can submit a request for held with points owed to me which "failed to load" after a workout. It's impossible to locate an email address on the website.

I attempted to call Discovery Health twice with the hope that they could put me through to Discovery Vitality - both times, after being on the line forever I was summarily cutoff. Discovery should stop cutting costs and blaming the pandemic. Customers need a way to contact their supplier.