Discovery are not willing to honour what they advertised.

I recently noticed an offer on the Discovery website stating that I could activate my Virgin Active benefit for R499. When I called yesterday to take advantage of this offer, I was informed that it had expired, despite it still being displayed on their website. I believe that, under the Consumer Protection Act, I am entitled to the advertised offer.

I have spent a considerable amount of time on the phone, being transferred from one department to another. Eventually, I managed to speak with a senior manager who assured me that she would follow up and get back to me yesterday. However, I have yet to receive any response, despite calling twice and leaving messages.

This situation has been extremely frustrating, and I am simply requesting that Discovery honor the offer they advertised.