Discovery App not updating Vitality points

About four weeks ago I noticed that my apple watch and discovery app were not updating the vitality points correctly.<br> <br> I called the Discovery call centre the week I noticed things were not working correctly. I was requested to provide screen shots of the week from the Health App on the mobile device for workouts and information that was logged by the health app and apple watch. This was provided via mail as requested. I have had repeated mails and calls with numerous call centre agents with Discovery vitality on this issue providing screen shots and even spreadsheets with all data relating to the issue taken directly from the screen shots provided.Every time I speak to someone I get told please wait 3-5 days and the issue will be sorted out.<br> <br> Suffice to say we are now on week four with the same issue repeating itself over the last four weeks and now yet again after repeated mails and calls, a request for screen shots has arrived in my inbox today. <br> <br> I am totally disgusted with the lack of competence and support provided by Discovery in this regard and am using this mechanism as a last resort to see if I can at least get through to someone at Discovery to resolve my issue.