Discovery App Doesnt Work for Weeks on end

Good day <br> <br> I would just like to bring to your attention my frustration with the Discovery Health app which has not been in working order for past 3 weeks. Every time I long onto the app on my iPhone and try and access the vitality active rewards I get an error message, when I logged onto the app via the website I get a different error message which actually means I am *****ed either way and while other members are getting to enjoy their rewards I am unable to access anything, when contacting the call centre I got incorrect contradictory information from agents, I am extremely frustrated as a simple task is no longer simple and the fact that their has been no solution after escalation is even more frustrating this is not the first time I have issues with Discovery either I was generally satisfied with the service received up until a few months ago.