Discovery app and website dysfunctional

96 Hours of utter hell trying to optimize my Vitality status using the Discovery website and app. Instead I spent more than 6 hours on the helpline speaking to friendly call centre assistants trying to navigate through dysfunctional non-userfriendly software. 6 Days later, I am still waiting for a final solution. I am extremely frustrated an highly disgusted. So glad I decided not to switch to Discovery Insure .. Can't imagine what it would be like trying to claim something. Please contact me.