Discovery Active Rewards

I am a competitive swimmer and have been logging every swim since 2011 in runkeeper. Last year the bulk of my exercise points were accumulated from these runkeeper swims. So when the Active rewards program started last year, my starting point for the points total was well over 1000. Its now currently 1200 points per week. I have been making my target each week this year by keeping up my exercise program of swimming and running once or twice a week.<br> <br> Based on this target and my ability to meet it, i decided to go for the apple watch deal a month ago.<br> <br> this was all well and fine until 3 weeks ago when all my runkeeper events stopped syncing through. I have removed all apps, resynced, relinked to no avail. So begins the most arduous process of dealing with your telephonic support. I have had tickets logged for 2 weeks now with no response, i have spent in excess of an hour and a half spread between 4 calls to your call centre and as yet, nothing is resolved.<br> <br> For the last 2 weeks i have now failed to meet my active rewards target thanks to this issue. Obviously there is a monetary value associated to this and i take exception to it. I need this resolved asap or take back the watch.