Dischem Fit Gear Rewards

<p>So its been almost 2 months that I have been struggling to get feedback regarding the rewards for a Fitbit I bought in December. Initially I phoned in January to enquire as to when they allocate the rewards. I was told every 21st of the month. January 21st came and nothing happened. On the 9th of February I logged a complaint. I have sent emails and only when I actually send a request for at least a courtesy email confirming that they are working on my enquiry do I get a lame response.</p> <p>"Thank you for your patience while we await feedback on the inquiry that was logged for you.</p> <p>We acknowledge that the inquiry is out of the turnaround time initially provided, however the inquiry is in its latter stages and feedback will be provided once received.</p> <p>Please accept our apologies for the delay and for any inconvenience caused."</p> <p>Since this response on the 22nd of March, haven’t had any feedback. I sent a mail yet again on the 29th to enquire the status and yet again after 48 hours NO response. I have now reached my limit of patience and expect a response within 24 hours or I will seek assistance elsewhere. This is absolutely pathetic service. </p>