GF
Gille F

1 reviews | Active since Jun 2011

12 May 2015, 10:18

Dischem Cash Back doesn't work

I registered for the Dischem cash back in February when it was launched but am yet to receive cash back.<br> I went do Dischem and they said I'm linked. I've emailed Discovery on numerous occasions and they tell me that its an internal system issue and will hopefully resolved soon. Well now we're almost halfway through the year and I'm still not registered and no one has answers for me. What's worse is that I'm not kept in the loop and I have to continually email and phone in to find out the status of my problem. I pay a lot of money every month to be with Discovery. Discovery want us to jump through hoops to stay healthy and earn points etc but I think they have to re look at there IT systems because something isn't gelling. <br> <br> I also have an issue with claims from MSA. I sent through 3 claims in the last 2 weeks but when I called in to find out why I haven't been paid, I was told that there aren't any claims pending.<br> <br> I need these problems sorted out ASAP! <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &amp

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply12 May 2015, 17:17
Official
Hello Gille,

Thank you for your comment.

We're looking into the details of your query and will be in contact to assist.

Kind regards
Rishana