Disappointing service delivery.

Very disappointed with the service in general. I chose the basic cheap platform and felt frowned upon and the registration was made to be so painstaking to almost force me to opt for the premium option. The Garmin watch as part of the package is disappointing as well. It has no built-in GPS and you can barely see the icons on the screen. What is the point of having no GPS.. the whole idea was for me not to have to run with my phone and now I need to have the phone with me as the Garmin connects to the phone's GPS. I also don't know how to get in contact with anyone with regards to returning the watch as my Galaxy Samsung watch is much better anyway.