GH
Gavin H
1 reviews | Active since Apr 2012
13 Jan 2025, 10:49
DIGITAL CHANNEL IS USELESS
Registered for Vitality through the Discovery App (which also is a 0/10). Couldn't complete the process. Vitality channel on the Discovery App wasn't working. Contact number wasn't working. Website channel wasn't working. Eventually got hold of the call centre. Transferred to "retentions" and spoke to Jayden. Unhelpful. Told me that these things happen and the application hadn't been synchronised (it would take 4-6 working days) because I'd signed-up through the Discovery app and should have gone through a broker. THE DISCOVERY APP IS JUST ONE BIG ADVERTI*****T (they should also get a new digital agency because whoever develops their apps needs to be back to Vega). I cancelled my trial.
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