Did someone sign you up for vitality without your consent??????

I believe I am a victim of ***** with this "vitality" programme. I have made 8 calls and all I get is excuses and then NO ONE CALLS BACK AFTER I PUSH THE ISSUE. So as a personal financial trainer and director, I would warn other people that you may be getting charged for something you never initially signed up for and when you question them they go silent. In my opinion this is ***** I have contacted the FSCA BUT they say they cannot help. BE WARY SOUTH AFRICA