1 reviews | Active since Jul 2011

03 Jul 2017, 15:22

Diamond Status

<p>I understand that one has to be on Gold for 3 years before you eventually get to Diamond status. This is what i went through in order to eventually get my Diamond Vitality status. The work put in was definitely worth it. My problem comes in when one has a very bad year where due to very bad persoal problems, one cannot train, do all the vitlity point assesments etc. one then goes to BLUE. I understand that if you dont maintain you will be dropped to the lowest level. My problem is that why if one has been on Diamond, problems arise, you drop to Blue THEN you have to be on Gold for 3 years again before going to Diamond. All the effort put in the past gone to waste. Is it really worth paying for Vitality and then waiting 3 years before you reap max rewards. I am really thinking of cancelling vitality. I personally believe that if one was on Diamond, they just need to get to Gold again in order to get Diamond the following year and not wait 3 years again!!!!</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply03 Jul 2017, 16:17
Official

Good day Patrick,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team