Delaying Refunds

Vitality number: *** <br> I paid via credit card on the Vitality Mall the following. <br> 1. R405.00 on30/03/2015 - Home owner Bundle <br> 2. R220.00 on 05/04/2015 - Goeie Huishouding<br> 3. R170.00 on 23/04/2015 - Stuff Magazine <br> My staff and myself have tried to contact Discovery Vitality NUMEROUS times regarding non delivery of the above orders in the 5 months following the orders.Their service is non existant.<br> Eventually after lodging a complaint on Hello Peter , I got a response and a person to deal with, namely , Tracey Jaffer. Initially the R170 for the Stuff subscription, was refunded. After numerous further mails R220 for the Goeie Huishouding was refunded. Now a month later the balance , R405 is still outstanding. Everytime I am promised that it would be rectified and to expect a call within 15 minutes. Well I am still waiting.<br> This week a Stuff and Home Owner Magazine was delivered ??? Obviously Discovery Mall or their agents ,DIGTALPLANET have serious administrative issues.<br> I would like the balance , namely R405.00 refunded as Vitality Shop acknowledged and promised to do. <br> I would strongly advice Vitality members NOT to use the VitalityMall