1 reviews | Active since Sept 2016

29 Sept 2016, 23:45

"Customer service"

<p>Discovery confirms that they have an issue and that it has been resolved but up to today I have not receive any points for any of my workouts. I then gave them the correct information and they still do not attend to this. I requested that a manager calls me and 48 hours later I still have not received any response. The call centre agent advised me that the manager is going to confirm everything that she already said. I think I should've stayed with Momentum!</p>

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply30 Sept 2016, 10:12
Official

Dear Eben

Thank you for your post.

We are busy investigating this query and one of our Vitality Device Specialists will contact you to resolve.

Regards,

Discovery Vitality